- The return must be sent back within 30 days of the delivery date.
- The item must be in its original, unused and unwashed condition with no visible damage.
- The item must be returned with the original tags and packaging.
- Exchanges / refunds will be issued up to 30 days from the date the product was received.
- Unfortunately we are unable to offer free returns. We recommend choosing a tracked courier service and also contact us prior to this.
- We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
- If more than 15 business days have passed since we’ve approved your return, please contact us at hello@getbrucethegoose.com.
To start a return, you can contact us at hello@getbrucethegoose.com. Please note that returns will need to be sent to the following address: 34 Onslow Gardens, N211DX, London, UK
You can always contact us for any return question at hello@getbrucethegoose.com.
You can always contact us for any return question at hello@getbrucethegoose.com.